/* Painel do Atendimento Automático — Desenvolvido por Lau M. Neto - BaseCore Sistemas e IA */
:root {
  --primaria: #3d5a89;
  --primaria-escura: color-mix(in srgb, var(--primaria) 70%, #000);
  --primaria-clara: color-mix(in srgb, var(--primaria) 10%, #fff);
  --destaque: #d7262b;
  --fundo: #f3f5f9;
  --cartao: #fff;
  --borda: #e3e7ef;
  --texto: #1d2433;
  --suave: #667085;
  --verde: #12a150;
  --amarelo: #c98a04;
  --vermelho: #d7262b;
  --raio: 12px;
  --sombra: 0 1px 2px rgba(16, 24, 40, .05), 0 1px 3px rgba(16, 24, 40, .06);
}
* { box-sizing: border-box; }
html, body { margin: 0; }
body {
  font: 15px/1.5 system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  color: var(--texto);
  background: var(--fundo);
}
a { color: var(--primaria); text-decoration: none; }
a:hover { text-decoration: underline; }
.ico { width: 18px; height: 18px; flex: none; }
h2 { font-size: 16px; margin: 0 0 14px; }
h3 { font-size: 14px; margin: 0 0 10px; }

/* ---------- estrutura ---------- */
.app { display: flex; min-height: 100vh; }
.lateral {
  width: 248px; flex: none; background: var(--primaria-escura); color: #dbe3f0;
  display: flex; flex-direction: column; position: sticky; top: 0; height: 100vh;
}
.marca { display: flex; gap: 12px; align-items: center; padding: 20px 18px; border-bottom: 1px solid rgba(255,255,255,.08); }
.marca-icone { width: 38px; height: 38px; border-radius: 10px; background: #25d366; color: #fff; display: grid; place-items: center; }
.marca-icone .ico { width: 22px; height: 22px; }
.marca strong { display: block; color: #fff; font-size: 15px; }
.marca small { display: block; color: #aab6cc; font-size: 11.5px; line-height: 1.3; }
.lateral nav { padding: 10px; flex: 1; overflow-y: auto; }
.lateral nav a {
  display: flex; align-items: center; gap: 11px; color: #c9d3e4; padding: 9px 12px; border-radius: 9px;
  font-size: 14px; margin-bottom: 2px; position: relative;
}
.lateral nav a:hover { background: rgba(255,255,255,.07); color: #fff; text-decoration: none; }
.lateral nav a.ativo { background: rgba(255,255,255,.14); color: #fff; font-weight: 600; }
.contador { margin-left: auto; background: var(--destaque); color: #fff; font-style: normal; font-size: 11.5px; font-weight: 700; padding: 1px 7px; border-radius: 99px; }
.ponto { margin-left: auto; width: 9px; height: 9px; border-radius: 50%; background: #8391a7; }
.ponto.on { background: #25d366; box-shadow: 0 0 0 3px rgba(37,211,102,.25); }
.ponto.off { background: #ff5a5f; }
.lateral-rodape { display: flex; justify-content: space-between; align-items: center; padding: 14px 18px; border-top: 1px solid rgba(255,255,255,.08); font-size: 13px; }
.lateral-rodape a { color: #c9d3e4; }
.conteudo { flex: 1; min-width: 0; padding: 26px 30px 20px; display: flex; flex-direction: column; }
.topo { display: flex; align-items: center; gap: 12px; margin-bottom: 20px; }
.topo h1 { font-size: 22px; margin: 0; letter-spacing: -.01em; }
.topo .sub { margin: 2px 0 0; color: var(--suave); font-size: 13.5px; }
.btn-menu { display: none; background: none; border: 0; padding: 6px; color: var(--texto); cursor: pointer; }
.fundo-menu { display: none; }
.assinatura { margin-top: auto; padding-top: 30px; text-align: center; color: #98a2b3; font-size: 12px; }

/* ---------- componentes ---------- */
.cartao { background: var(--cartao); border: 1px solid var(--borda); border-radius: var(--raio); box-shadow: var(--sombra); padding: 20px; margin-bottom: 18px; }
.cartao-cab { display: flex; justify-content: space-between; align-items: center; gap: 10px; margin-bottom: 14px; flex-wrap: wrap; }
.cartao-cab h2 { margin: 0; }
.grade { display: grid; gap: 18px; }
.grade-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.grade-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.grade-lado { grid-template-columns: minmax(0, 1.6fr) minmax(0, 1fr); }
.numeros { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 14px; margin-bottom: 18px; }
.numero { background: var(--cartao); border: 1px solid var(--borda); border-radius: var(--raio); padding: 16px 18px; box-shadow: var(--sombra); }
.numero span { color: var(--suave); font-size: 13px; }
.numero strong { display: block; font-size: 28px; line-height: 1.2; margin-top: 4px; }
.numero.alerta strong { color: var(--destaque); }

.btn {
  display: inline-flex; align-items: center; gap: 7px; border: 1px solid transparent; background: var(--primaria); color: #fff;
  padding: 9px 15px; border-radius: 9px; font: inherit; font-size: 14px; font-weight: 600; cursor: pointer; text-decoration: none; white-space: nowrap;
}
.btn:hover { filter: brightness(1.07); text-decoration: none; }
.btn-leve { background: #fff; color: var(--texto); border-color: var(--borda); font-weight: 500; }
.btn-leve:hover { background: #f8f9fc; filter: none; }
.btn-perigo { background: #fff; color: var(--vermelho); border-color: #f3c7c8; font-weight: 500; }
.btn-perigo:hover { background: #fff5f5; filter: none; }
.btn-verde { background: #25d366; color: #fff; }
.btn-peq { padding: 5px 9px; font-size: 13px; border-radius: 7px; }
.btn-icone { padding: 6px; }
.btn[disabled] { opacity: .55; cursor: default; }
.form-inline { display: inline; margin: 0; }
.acoes { display: flex; gap: 6px; flex-wrap: wrap; align-items: center; }

label { display: block; font-size: 13px; font-weight: 600; margin-bottom: 5px; }
.campo { margin-bottom: 14px; }
.ajuda { color: var(--suave); font-size: 12.5px; font-weight: 400; margin-top: 4px; }
input[type=text], input[type=password], input[type=number], input[type=time], input[type=search], input[type=date], select, textarea {
  width: 100%; padding: 9px 11px; border: 1px solid #cfd5e1; border-radius: 9px; font: inherit; font-size: 14px; background: #fff; color: var(--texto);
}
input:focus, select:focus, textarea:focus { outline: 2px solid color-mix(in srgb, var(--primaria) 35%, transparent); border-color: var(--primaria); }
textarea { min-height: 80px; resize: vertical; }
input[type=color] { width: 60px; height: 38px; border: 1px solid #cfd5e1; border-radius: 9px; padding: 3px; background: #fff; }
.check { display: flex; align-items: center; gap: 8px; font-weight: 500; font-size: 14px; margin-bottom: 8px; }
.check input { width: 17px; height: 17px; flex: none; }
.check.topo { align-items: flex-start; }
.check.topo input { margin-top: 2px; }
.linha-form { display: grid; gap: 12px; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); }

.tabela-rolagem { overflow-x: auto; margin: 0 -20px; padding: 0 20px; }
.tabela-rolagem table { min-width: 640px; }
table { width: 100%; border-collapse: collapse; font-size: 14px; }
th { text-align: left; color: var(--suave); font-weight: 600; font-size: 12.5px; text-transform: uppercase; letter-spacing: .03em; padding: 9px 10px; border-bottom: 1px solid var(--borda); white-space: nowrap; }
td { padding: 11px 10px; border-bottom: 1px solid #eef1f6; vertical-align: middle; }
tr:last-child td { border-bottom: 0; }
tr.clicavel { cursor: pointer; }
tr.clicavel:hover td { background: #f8f9fc; }
.mudo { color: var(--suave); font-size: 13px; }
.nowrap { white-space: nowrap; }

.selo { display: inline-block; padding: 2px 9px; border-radius: 99px; font-size: 12px; font-weight: 600; white-space: nowrap; }
.selo-em_andamento { background: #eef2ff; color: #4f46e5; }
.selo-novo { background: #fff1e6; color: #c2410c; }
.selo-orcado { background: #e0f2fe; color: #0369a1; }
.selo-fechado { background: #dcfce7; color: #15803d; }
.selo-perdido { background: #f1f5f9; color: #64748b; }
.selo-c-completo { background: #ecfdf3; color: #067647; }
.selo-c-incompleto { background: #fffaeb; color: #b54708; }
.selo-c-transferido { background: #fdf2fa; color: #c11574; }
.selo-c-assumido { background: #f2f4f7; color: #475467; }
.selo-inativo { background: #f2f4f7; color: #667085; }
.selo-fotos { background: #f0f9ff; color: #026aa2; }
.selo-sim { background: #f4f3ff; color: #5925dc; }

.aviso { padding: 11px 15px; border-radius: 10px; margin-bottom: 16px; font-size: 14px; border: 1px solid; }
.aviso-ok { background: #ecfdf3; border-color: #abefc6; color: #067647; }
.aviso-erro { background: #fef3f2; border-color: #fecdca; color: #b42318; }
.aviso-info { background: #eff8ff; border-color: #b2ddff; color: #175cd3; }
.vazio { text-align: center; color: var(--suave); padding: 34px 10px; }

.filtros { display: flex; gap: 10px; flex-wrap: wrap; align-items: flex-end; }
.filtros .campo { margin: 0; min-width: 150px; }
.paginacao { display: flex; gap: 6px; justify-content: center; margin-top: 14px; }

/* barras simples */
.barra-linha { display: grid; grid-template-columns: 150px 1fr 34px; gap: 10px; align-items: center; font-size: 13.5px; margin-bottom: 8px; }
.barra { height: 9px; background: #eef1f6; border-radius: 99px; overflow: hidden; }
.barra i { display: block; height: 100%; background: var(--primaria); border-radius: 99px; }

/* ---------- roteiro ---------- */
.arvore { list-style: none; margin: 0; padding: 0; }
.arvore .arvore { margin-left: 26px; border-left: 2px solid var(--borda); padding-left: 12px; }
.no { display: flex; align-items: center; gap: 10px; padding: 9px 10px; border-radius: 9px; }
.no:hover { background: #f8f9fc; }
.no .ordem { width: 26px; height: 26px; border-radius: 7px; background: var(--primaria-clara); color: var(--primaria); font-weight: 700; display: grid; place-items: center; font-size: 13px; flex: none; }
.no .nome { font-weight: 600; }
.no .extra { color: var(--suave); font-size: 13px; }
.no .acoes { margin-left: auto; }
.pergunta { display: grid; grid-template-columns: 30px 1fr auto; gap: 12px; align-items: start; border: 1px solid var(--borda); border-radius: 10px; padding: 12px; margin-bottom: 10px; background: #fff; }
.pergunta.inativa { opacity: .6; }
.pergunta .num { width: 28px; height: 28px; border-radius: 50%; background: var(--primaria); color: #fff; display: grid; place-items: center; font-weight: 700; font-size: 13px; }
.pergunta-edicao { display: grid; gap: 8px; grid-template-columns: minmax(0, 1fr) 130px auto; align-items: center; }
.pergunta-edicao textarea { min-height: 44px; grid-column: 1 / -1; }

/* ---------- conversa (bolhas) ---------- */
.chat { background: #efeae2; border-radius: var(--raio); padding: 16px; display: flex; flex-direction: column; gap: 6px; max-height: 560px; overflow-y: auto; }
.bolha { max-width: 82%; padding: 7px 11px 6px; border-radius: 9px; font-size: 14px; white-space: pre-wrap; word-wrap: break-word; box-shadow: 0 1px .5px rgba(0,0,0,.13); }
.bolha small { display: block; text-align: right; color: #667781; font-size: 11px; margin-top: 2px; }
.bolha.entrada { background: #fff; align-self: flex-start; border-top-left-radius: 2px; }
.bolha.saida { background: #d9fdd3; align-self: flex-end; border-top-right-radius: 2px; }
.bolha.humano { background: #fff3c4; align-self: flex-end; border-top-right-radius: 2px; }
.bolha.sistema { align-self: center; background: #fff8; font-size: 12.5px; color: #54656f; }
.bolha strong, .bolha b { font-weight: 700; }

.galeria { display: grid; grid-template-columns: repeat(auto-fill, minmax(130px, 1fr)); gap: 10px; }
.galeria a, .galeria .item { display: block; border: 1px solid var(--borda); border-radius: 10px; overflow: hidden; background: #f8f9fc; }
.galeria img { width: 100%; height: 120px; object-fit: cover; display: block; }
.galeria .legenda { padding: 6px 8px; font-size: 12px; color: var(--suave); }
.galeria audio, .galeria video { width: 100%; display: block; }
.dados-lista { display: grid; grid-template-columns: 150px 1fr; gap: 8px 14px; margin: 0; font-size: 14px; }
.dados-lista dt { color: var(--suave); }
.dados-lista dd { margin: 0; white-space: pre-wrap; }

/* ---------- simulador ---------- */
.simulador { display: grid; grid-template-columns: minmax(0, 420px) minmax(0, 1fr); gap: 18px; align-items: start; }
.celular { border: 10px solid #1d2433; border-radius: 34px; overflow: hidden; background: #efeae2; box-shadow: 0 20px 40px -18px rgba(16,24,40,.35); }
.celular-topo { background: #008069; color: #fff; padding: 12px 16px; display: flex; align-items: center; gap: 10px; }
.celular-topo .avatar { width: 34px; height: 34px; border-radius: 50%; background: #fff3; display: grid; place-items: center; font-weight: 700; }
.celular-topo small { display: block; opacity: .85; font-size: 12px; }
.celular .chat { border-radius: 0; height: 470px; max-height: none; }
.celular-entrada { display: flex; gap: 8px; padding: 8px; background: #f0f2f5; }
.celular-entrada input { border-radius: 99px; border: 0; }
.celular-entrada button { border-radius: 50%; width: 40px; height: 40px; padding: 0; justify-content: center; flex: none; }
.digitando { font-style: italic; color: #667781; font-size: 13px; align-self: flex-start; }
.painel-danilo .resumo { background: #fff; border: 1px solid var(--borda); border-radius: 10px; padding: 12px 14px; white-space: pre-wrap; font-size: 13.5px; margin-bottom: 10px; }

/* ---------- WhatsApp / login ---------- */
.qr-caixa { text-align: center; padding: 10px; }
.qr-caixa img { width: 280px; max-width: 100%; border: 1px solid var(--borda); border-radius: 12px; padding: 8px; background: #fff; }
.status-grande { display: flex; align-items: center; gap: 14px; }
.status-grande .bola { width: 46px; height: 46px; border-radius: 50%; display: grid; place-items: center; color: #fff; flex: none; }
.status-grande .bola.on { background: #25d366; }
.status-grande .bola.off { background: #ff5a5f; }
.status-grande .bola.espera { background: var(--amarelo); }
.passos { margin: 0; padding-left: 20px; color: var(--suave); font-size: 14px; }
.passos li { margin-bottom: 6px; }

.pagina-login { min-height: 100vh; display: grid; place-items: center; padding: 20px;
  background: radial-gradient(circle at 20% 10%, color-mix(in srgb, var(--primaria) 30%, #fff) 0, transparent 45%), var(--fundo); }
.caixa-login { width: 100%; max-width: 380px; }
.caixa-login .marca { color: var(--texto); border: 0; padding: 0 0 18px; justify-content: center; }
.caixa-login .marca strong { color: var(--texto); }
.caixa-login .marca small { color: var(--suave); }

/* ---------- celular ---------- */
@media (max-width: 1100px) {
  .numeros { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .grade-lado, .simulador { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 860px) {
  .lateral { position: fixed; left: 0; top: 0; z-index: 30; transform: translateX(-100%); transition: transform .2s; }
  .lateral.aberta { transform: none; }
  .fundo-menu.aberto { display: block; position: fixed; inset: 0; background: rgba(16,24,40,.45); z-index: 20; }
  .btn-menu { display: inline-flex; }
  .conteudo { padding: 16px; }
  .grade-2, .grade-3 { grid-template-columns: minmax(0, 1fr); }
  .pergunta-edicao { grid-template-columns: 1fr; }
  .dados-lista { grid-template-columns: 1fr; gap: 2px; }
  .dados-lista dd { margin-bottom: 8px; }
  .barra-linha { grid-template-columns: 110px 1fr 30px; }
  .cartao { padding: 16px; }
  .tabela-rolagem { margin: 0 -16px; padding: 0 16px; }
}
@media (max-width: 480px) {
  .numeros { grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 10px; }
  .numero strong { font-size: 23px; }
}